Shipping policy
Shipping Policy
At ROJ Shawarma, we prepare every order fresh and carefully package it to ensure you receive your food in the best condition possible.
Local Delivery
We offer local delivery within available service areas.
Delivery availability, fees, and estimated delivery times will be shown during checkout based on your location.
Delivery times are estimates and may vary depending on:
- Order volume
- Weather conditions
- Traffic conditions
- Delivery distance
- Other circumstances outside our control
Please ensure that your delivery address and contact information are correct before completing your order.
Pickup Orders
Customers can choose in-store pickup at our location:
ROJ Shawarma
277 Shawville Blvd SE
Calgary, Alberta
T2Y 3Z9
Canada
Orders are usually ready within the estimated preparation time shown at checkout.
You will receive a notification when your order is ready for pickup.
Please bring your order confirmation or order number when collecting your order.
Order Processing Time
Orders are prepared after payment confirmation.
Preparation times may vary depending on order size and current demand.
During busy periods, holidays, or special events, preparation times may be longer than usual.
Delivery Issues
Please make sure someone is available to receive your delivery.
ROJ Shawarma is not responsible for delays caused by:
- Incorrect delivery information provided by the customer
- Customer being unavailable at the delivery location
- Delays caused by weather, traffic, or other unexpected circumstances
If there is an issue with your order, please contact us as soon as possible.
Contact Information
For questions regarding pickup or delivery, please contact us:
ROJ Shawarma
Email: rojshawarma83@gmail.com
Phone: +1 825-540-6646
Address:
277 Shawville Blvd SE
Calgary, Alberta
T2Y 3Z9
Canada